Fast, Safe & Reliable Delivery Across India

At Greentek Online, we ensure your artificial plants are delivered securely and on time. Please review our updated shipping terms below.

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🌍 Shipping Coverage

We deliver across India through our trusted logistics partner:

🚚 Delhivery

All orders come with safe handling and real-time tracking.

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⏱️ Order Processing Time

• Orders are processed and dispatched within 24–48 hours on business days.

• Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.

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🚚 Delivery Timeline

• Standard delivery time: 5–7 business days depending on your location.

• Remote or special-zone areas may require additional time.

• Estimated delivery dates shown during checkout are indicative, based on Delhivery’s network.

Greentek Online will fully assist in tracking your order, but courier delays are beyond our control.

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📦 Multiple Packages

Your order may be shipped in multiple packages depending on availability and warehouse location.
You will still receive one tracking update via email/SMS.

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🔍 Order Tracking

Once dispatched, your order’s Delhivery tracking link will be sent to your email/SMS for real-time updates.

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💳 Payment Method (Important)

Greentek Online does NOT offer Cash on Delivery (COD).
All orders must be placed using prepaid payment methods available at checkout.

This ensures:

• Faster processing

• Smoother delivery

• Reduced delays and failed delivery attempts

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❌ Order Cancellation Policy

• Orders can be cancelled within 3 hours of placing the order by contacting our support team.

• Once shipped, cancellations cannot be processed.

• Orders refused at delivery or undeliverable after repeated attempts will not be eligible for a refund.

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🕒 Time-Specific Delivery Requests

For special delivery timing requests:

• Add your note during checkout, and

• Email our customer care team.

We will do our best, but time-specific delivery cannot be guaranteed.

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📮 Service Limitations

Delivery availability depends on Delhivery’s service coverage.
If your address is not serviceable:

• Our team will contact you,

• And assist with an alternative delivery solution if possible.

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📞 Customer Support

For shipping or tracking assistance:
Email: greentekonline@gmail.com