Last Updated: 2025

Welcome to Greentek Online.
By accessing or using our website (www.greentekonline.com) and placing an order, you agree to the following Terms & Conditions.
Please read them carefully.

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1. General

• Greentek Online is operated by Greentek Online.

• By using this website, you agree to comply with all terms, policies, and notices stated here.

• We reserve the right to update or modify these Terms without prior notice.

• Continued use of the website implies acceptance of these changes.

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2. Products & Descriptions

• All artificial plants and related products displayed on the website are described as accurately as possible.

• Slight variations in color, texture, size, fullness, or finish may occur due to lighting, screen settings, and hand assembly.

• Such variations do not qualify as defects and are not eligible for returns or refunds.

• Product availability is subject to stock levels and may change without notice.

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3. Pricing & Payments

• All prices shown on the website are in Indian Rupees (INR).

• Prices may change at any time without notice.

• We accept only prepaid online payments (No Cash on Delivery).

• Once payment is completed, the order will be processed as per our Shipping Policy.

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4. Order Confirmation

• Once an order is placed, you will receive an order confirmation email.

• Greentek Online reserves the right to cancel or refuse any order due to:

  • Invalid address

  • Payment issues

  • Unserviceable delivery locations

  • Suspicious or fraudulent activity

  • Stock unavailability

• In such cases, a full refund will be processed.

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5. Shipping & Delivery

• We ship across India through Delhivery.

• Dispatch and delivery timelines are explained in our Shipping Policy.

• Delivery delays due to courier partners, weather, or unforeseen circumstances are beyond our control.

• Customers are responsible for providing correct and complete shipping details.

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6. Returns & Refunds

• Returns are accepted only for manufacturing defects.

• Customers must provide a mandatory unboxing video to raise a return claim.

• All return rules are detailed in our Return Policy.

• Refunds are processed only after product inspection and approval.

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7. Cancellations

• Orders can be cancelled within 3 hours of placing the order.

• Once dispatched, cancellations are not allowed.

• Orders refused at delivery or marked as undeliverable after repeated attempts will not be refunded.

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8. Use of Website

You agree NOT to:

• Use the website for fraudulent or illegal activity

• Interfere with website functionality or security

• Copy, reproduce, or distribute website content without permission

• Attempt unauthorized access to the website or any connected system

Any misuse may result in termination of access and legal action.

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9. Intellectual Property Rights

• All content on this website—including images, designs, text, logos, graphics, product photos, and videos—is the intellectual property of Greentek Online.

• You may not copy, modify, sell, or distribute any content without written permission.

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10. Third-Party Links

• Our website may contain links to third-party sites (e.g., courier tracking pages).

• We are not responsible for the content, policies, or services of these external sites.

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11. Limitation of Liability

Greentek Online is not liable for:

• Delivery delays by courier partners

• Damage caused by customer mishandling

• Indirect, incidental, or consequential damages

• Losses due to using or being unable to use the website

Your use of the website is at your own risk.

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12. Indemnification

You agree to indemnify and hold harmless Greentek Online from any claims, damages, losses, or liabilities arising from your:

• Misuse of the website

• Violation of these Terms

• Breach of any law or rights of a third party

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13. Privacy

We collect and use your personal information as described in our Privacy Policy.
By using the website, you consent to our data practices.

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14. Governing Law

These Terms & Conditions are governed by Indian law.
Any disputes will be resolved in the courts located in Kerala, India (or specify your district if needed).

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15. Contact Information

For questions related to Terms & Conditions, please contact:

📧 greentekonline@gmail.com